Version 3.0, effective November 2020
IMPORTANT NOTE TO PATIENTS: Notwithstanding any of the privacy practices described below, we handle patient information in accordance with applicable healthcare-specific privacy laws such as the Health Insurance Portability and Accountability Act (“HIPAA”), which can be more restrictive in many respects. Our HIPAA Notice of Privacy Practices therefore supersedes this policy and governs how we may collect, use or disclose such information. If our Services are provided to you pursuant to a relationship with a healthcare professional or organization who has an independent contractual relationship with us, their contractual terms will supersede these terms in the event of any conflict.
IMPORTANT NOTE TO HEALTHCARE PROFESSIONALS: If you are using our Services pursuant to an independent contractual relationship with us, those contractual terms will supersede these terms in the event of any conflict.
We may collect information about you by various means, including:
In order to better provide you with our Services, we may collect the following categories of information:
If you provide us with information regarding another individual, you represent that you have that person’s authorization and consent to give us his or her information and to permit us to use the information in accordance with this policy.
Cookies are a commonly-used web technology that allow websites to store and retrieve certain information on a user’s system, and track users’ online activities. We and our service providers may collect information about your use of our Services by such automated means, including but not limited to cookies, pixels, software development kits (SDKs) and other similar technologies.
Cookies and similar technologies can help us automatically identify you when you return to our website or app. Cookies help us review website traffic patterns and improve the website, determine what Services are popular. We can also use such information to deliver customized content and advertising to users of the Services whose behavior indicates that they are interested in a particular subject area.
When you use the Services, the information we may collect by automated means includes, for example:
We may use the information we obtain about you for purposes allowed by applicable laws, including:
We may also use or share information in an anonymized or aggregate manner for many purposes such as research, analysis, modeling, marketing, and advertising, as well as improvement of our Services.
Where appropriate, we will limit use of your information in accordance with the choices you have provided us and applicable law (including, when applicable, the restrictions described in our HIPAA Notice of Privacy Practices).
We will not disclose your personal information to third parties without your consent, except in the following circumstances.
Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us and applicable law (including, when applicable, the restrictions described in our HIPAA Notice of Privacy Practices).
We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.
Our Services may contain links to other websites or apps. This can include social media integrations, or embedding certain third party functionality. Please be aware that we are not responsible for the content or privacy practices of such other websites, apps, or functionality and we encourage you to read the privacy statements of any other website, app or functionality that collects personal information, where applicable.
We endeavor to maintain reasonable administrative, technical and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot ensure the security of any information you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.
We do not knowingly collect personal data from children under the age of 13 on our Services. If you have reason to believe that a child under the age of 13 has provided personal information to us through our Services, please contact us, and we will endeavor to delete that information from our systems. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will endeavor to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as directed below.
Our Services provided in the United States are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States, as provided in our Terms.